ensuring your rights, security and peace of mind

Terms of Business
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Terms of Business

To ensure the highest professional and ethical standards, the following standard terms of business apply to all instructions accepted by Fern Wills & LPAs.

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Treating Customers Fairly (TCF)
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Treating Customers Fairly (TCF)

We commit to offering customers the highest possible service standards and are pleased to support the Society of Will Writers ‘TCF principles.

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Privacy Policy
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Privacy Policy

The privacy policy outlines how Fern Wills & LPAs may collect and use your data.

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Complaints Policy
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Complaints Policy

If you are not satisfied with any aspect of our service, please bring your complaint to our attention as follows:

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Evidence Of Identity
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Evidence Of Identity

For your information security, we verify every client's identity. Please provide an original passport or UK photo driving licence to copy and keep with your records. See the attached list of alternatives.

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Professional Indemnity & Public Liability Insurance
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Professional Indemnity & Public Liability Insurance

Confirmation of £2.5m Professional Indemnity, and £5m Public Liability Insurance. (in addition to £2m storage insurance not shown)

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Incorporated Since June 2010
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Incorporated Since June 2010

Fern Wills & LPAs is a trading name of Plan C Plus Ltd. We have been proudly serving customers since 2010.

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STEP Standard Provisions, 3rd Edition
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STEP Standard Provisions, 3rd Edition

These notes are intended to assist practitioners (Will & Trusts Writers), settlors (Clients providing the trust), and testators (Clients providing the Will) in the use of the STEP Standard Provisions.

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The Society of Will Writers Code of Practice
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The Society of Will Writers Code of Practice

The SWW Code of Practice ensures the highest standards of professionalism and ethics, audited continuously and annually.

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SWW Standards Charters
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SWW Standards Charters

The Society of Will Writers exists to set a high standard of Will Writing, to maintain and uphold that standard in order to promote good practice and the protection of our clients in legal terms. Below, you will find attached the Society Of Will Writers members and Clients Charters.

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